Privacy Policy

Effective from 1 April 2025

1. Introduction

We are committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use and protect your personal data when you use our services.

2. Information We Collect

2.1 Information you provide to us

  • Shipping address details: your name, address and phone number
  • Tax invoice details (individuals): your name, address, phone number and tax identification number
  • Tax invoice details (companies): the name of the person or organisation, address, phone number, tax identification number and branch
  • Account details: your email address and phone number
  • Payment information
  • Print-ready artwork files and the information related to your print orders

2.2 Information collected automatically

  • How you use the website
  • Your IP address
  • Cookies
  • Device and browser information

2.3 Information from your LINE account (when you connect or sign in with LINE)

  • Your LINE user ID, to remember which Inkiprint account your LINE is linked to
  • Your LINE display name and profile picture, to show on the pages you use inside LINE
  • The email address registered with LINE, to find your existing Inkiprint account, or as your account email if you sign up through LINE

We receive this information only when you connect or sign in with LINE and agree to LINE sharing it with us. We use the email from LINE only for the purposes above and never share it with third parties. You can disconnect LINE at any time from "Linked accounts" in your account.

3. How We Use Your Information

We use your information to:

  • Provide the printing services you request
  • Manage your user account
  • Process payments and shipping
  • Communicate with you about your orders and our services
  • Improve the quality of our services
  • Send you news and promotions (only with your consent)

4. Sharing Your Information

We may share your information with:

  • Printing and delivery service providers
  • Payment service providers
  • Authorities where required by law

5. Security

We maintain appropriate security measures to:

  • Prevent unauthorised access to your data
  • Keep your data accurate
  • Limit the use of your data to the stated purposes

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Object to the processing of your data
  • Withdraw your consent
  • Lodge a complaint with the supervisory authority

7. Cookies

We use cookies to:

  • Improve your experience on the website
  • Analyse how the website is used
  • Remember your preferences

You can disable cookies in your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when they are published on the website. Continuing to use our services after a change means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

  • Email:[email protected]
  • Phone:084-295-9979
  • Address:Inki Digital Printing Co., Ltd., 181 Moo 4, Pratu Pa Subdistrict, Muang Lamphun District, Lamphun 51000